Privacy Policy

1 Who We Are

jiliph123 ("we," "us," "our") operates the online gaming platform accessible at jiliph123.app. For the purposes of this Privacy Policy, jiliph123 is the personal information controller responsible for the collection, use, and protection of your personal data in connection with your use of the platform.

This Privacy Policy applies to all personal data collected through the jiliph123 website, account registration process, game interfaces, customer support channels, and any other interaction you have with the platform. It applies to all registered players and visitors accessing the platform from the Republic of the Philippines or from any other jurisdiction.

By registering an account on jiliph123 or by continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

2 Data We Collect

jiliph123 collects the following categories of personal data from players and platform visitors:

2.1 Identity and Contact Data

• Full legal name as it appears on a government-issued ID
• Date of birth and age verification information
• Philippine mobile number or email address used for registration
• Residential address (province, city, barangay)
• Government-issued ID type and number (e.g., Philippine passport, driver's license, SSS ID, UMID, PhilSys ID)
• Selfie or photograph submitted for identity verification

2.2 Financial Data

• GCash or PayMaya mobile wallet number
• Bank account details (BPI, BDO, Metrobank, or other Philippine banks) where used for deposits or withdrawals
• Transaction history, including deposit amounts, withdrawal amounts, dates, and payment method references
• Source of funds documentation where required by anti-money laundering regulations

2.3 Gaming Activity Data

• Game session history, including games played, wager amounts, win/loss records, and session duration
• Bonus and promotion usage history
• Responsible gaming tool settings (deposit limits, loss limits, session timers, self-exclusion status)

2.4 Technical and Device Data

• IP address and approximate geolocation derived from IP
• Device type, operating system, and browser type
• Unique device identifiers
• Login timestamps and session activity logs
• Cookie identifiers and similar tracking data (see Section 7)

2.5 Communications Data

• Records of live chat conversations with the jiliph123 support team
• Email correspondence with jiliph123
• Feedback, complaints, and dispute records

3 How We Collect Data

jiliph123 collects personal data through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or participate in a promotion.
• Automatically — through cookies, server logs, and similar technologies when you access and use the platform (see Section 7).
• From third parties — including identity verification service providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), fraud detection services, and regulatory databases, where necessary to verify your identity, process transactions, or comply with legal obligations.

4 Why We Use Your Data

jiliph123 uses your personal data for the following purposes:

jiliph123 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by law.

5 Legal Basis for Processing

Under Republic Act No. 10173 (Data Privacy Act of 2012) and its Implementing Rules and Regulations, jiliph123 processes your personal data on the following legal bases:

• Contractual necessity — processing is necessary to perform the contract between you and jiliph123, including account management, game delivery, and payment processing.
• Legal obligation — processing is required to comply with applicable Philippine laws, including anti- money laundering regulations, PAGCOR reporting requirements, and the Data Privacy Act of 2012.
• Legitimate interests — processing is necessary for the legitimate interests of jiliph123, including fraud prevention, platform security, and responsible gaming monitoring, provided those interests are not overridden by your rights and freedoms.
• Consent — where we send you optional marketing communications or use non-essential cookies, we rely on your consent, which you may withdraw at any time.

6 Sharing Your Data

jiliph123 does not sell your personal data to third parties. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors — GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, to process your deposits and withdrawals.
• Identity verification providers — third-party KYC and anti-fraud service providers who assist in verifying your identity and detecting fraudulent activity.
• Game providers — software providers whose games are hosted on the jiliph123 platform, to the extent necessary to deliver game services and resolve disputes.
• Regulatory and law enforcement authorities — PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine authorities, where disclosure is required by law or a valid legal order.
• Technology and infrastructure providers — cloud hosting, cybersecurity, and platform maintenance providers who process data on our behalf under strict data processing agreements.
• Professional advisers — lawyers, auditors, and compliance consultants, where necessary and subject to professional confidentiality obligations.

7 Cookies & Tracking Technologies

jiliph123 uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyze usage patterns, and support security functions. The following types of cookies are used:

• Strictly necessary cookies — required for the platform to function. These include session authentication cookies and security tokens. They cannot be disabled without breaking core platform functionality.
• Functional cookies — used to remember your preferences, such as language settings and responsible gaming tool configurations.
• Analytics cookies — used to collect aggregated, anonymized data about how players use the platform, helping us identify areas for improvement. No personally identifiable information is shared with analytics providers.
• Security cookies — used to detect and prevent fraudulent login attempts, bot activity, and other security threats.

You may manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will affect your ability to log in and use the platform. jiliph123 does not use cookies to serve third-party advertising.

8 Data Retention

jiliph123 retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and regulatory obligations. The following general retention periods apply:

After the applicable retention period expires, personal data is securely deleted or anonymized in accordance with jiliph123's data disposal procedures. Where data must be retained for longer periods due to an ongoing legal dispute, regulatory investigation, or audit, it will be retained until the matter is resolved.

9 Data Security

jiliph123 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the jiliph123 platform.
• Encryption of sensitive data at rest, including financial data and identity documents.
• Role-based access controls ensuring that only authorized personnel can access personal data, and only to the extent necessary for their role.
• Regular security audits, vulnerability assessments, and penetration testing.
• Two-factor authentication (2FA) available for all player accounts.
• Real-time fraud monitoring and anomaly detection systems.
• Secure data centers with physical access controls.

While jiliph123 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials. If you suspect unauthorized access to your account, please contact our support team immediately.

10 Your Rights

Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by jiliph123:

• Right to be informed — you have the right to know what personal data we collect, why we collect it, and how it is used. This Privacy Policy fulfills that obligation.
• Right of access — you may request a copy of the personal data we hold about you at any time.
• Right to rectification — if any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected.
• Right to erasure — you may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to object — you may object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability — you may request a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to lodge a complaint — if you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of these rights, please contact the jiliph123 Data Privacy Officer using the contact details in Section 14. We will respond to all verified requests within fifteen (15) business days, in accordance with the Data Privacy Act of 2012.

11 Children's Privacy

The jiliph123 platform is strictly intended for individuals aged 21 years and above, in compliance with Philippine regulations governing casino-style online gambling. We do not knowingly collect personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered an account on jiliph123, please contact our support team immediately so that we can investigate and take appropriate action.

12 Cross-Border Data Transfers

Some of the third-party service providers used by jiliph123 — including cloud infrastructure providers and game software providers — may process personal data outside of the Republic of the Philippines. Where such transfers occur, jiliph123 ensures that appropriate safeguards are in place to protect your personal data, including contractual data protection clauses that meet the standards required by the Data Privacy Act of 2012 and its Implementing Rules and Regulations.

jiliph123 will not transfer your personal data to a jurisdiction that does not provide an adequate level of data protection without first implementing appropriate safeguards and, where required, obtaining your consent.

13 Changes to This Policy

jiliph123 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform operations. Material changes will be communicated to registered players via email or an in-platform notification at least seven (7) days before the changes take effect.

The date of the most recent revision is displayed at the top of this page. We encourage you to review this Privacy Policy periodically. Your continued use of the jiliph123 platform after any amendment constitutes your acceptance of the updated policy.

14 Contact & Complaints

If you have any questions about this Privacy Policy, wish to exercise your data privacy rights, or want to raise a concern about how jiliph123 handles your personal data, please contact our Data Privacy Officer:

Data Privacy Officer — jiliph123
Email: [email protected]
Support Email: [email protected]
Response Time: Within 15 business days of receiving a verified request
Operating Hours: 24/7, Philippine Standard Time (PST)

If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines. The NPC is the independent government body responsible for administering and implementing the Data Privacy Act of 2012.